Application
These are the Terms and Conditions on which we supply digital products. These Terms and Conditions supersede all previous representations or arrangements between us and contain the entire agreement between us in connection with the products. All other terms and conditions, express or implied, are excluded. We may update these Terms and Conditions from time to time at our discretion. We recommend that you review these Terms and Conditions before every purchase of products and that you make.
We are Effortless Interior Design Ltd. of 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF. If you have any questions on these Terms and Conditions, please contact us at info@effortlessinteriordesign.com.
Order Process
Digital products and design schemes are not for resale without our prior written agreement.
You may order online, or by email. You are responsible for the content of your order. You cannot change or cancel an order once we have received it.
Any quote we prepare for you is valid for 10 days from the quote date.
All orders and quotes are subject to these Terms and Conditions.
Price, payment and credit
We must receive payment for the whole of the price of the digital products that you order before your order can be accepted. Once payment has been received by us, we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provided when ordering.
Digital product prices are subject to change. If a price is changed from that originally quoted or stated on the website, you will be informed if we have accepted your order.
All payments are to be made in pounds sterling. All major credit cards and debit cards accepted for purchasing via the website. For trade invoices payment is accepted using all major credit debit cards when payment is made via the invoice link or via BACs.
New trade accounts will only be opened on production of satisfactory evidence of your ability to pay and of your credit facilities and may be withdrawn by us at any time at our absolute discretion. All trade account customers will be reviewed regularly through our credit checks, credit limits maybe adjusted/removed accordingly by us.
Returns and Refunds
Due to the nature of digital products, which are immediately accessible upon purchase and are non-tangible, we cannot offer returns or refunds for any digital products once the purchase is completed. All sales of digital products, including but not limited to digital design schemes, e-books, online courses, and downloadable content, are final.
In exceptional circumstances where a digital product is found to be defective or not as described, please contact our customer support team within seven days of purchase. We will review your request and may offer a replacement or alternative solution at our discretion, but no monetary refunds will be issued.
If you experience any issues with your digital product, or if you need assistance accessing or using it, please reach out to our customer support team at info@effortlessinteriordesign.com. We are committed to helping you resolve any problems to ensure your satisfaction with your purchase.
For any enquiries related to returns or refunds, please contact us at info@effortlessinteriordesign.com.
Product Designs and Materials
Our digital interior design schemes feature curated selections of fabrics, paints, wallpapers, lighting, and accessories from various trusted brands. Please be aware that the design schemes are intended to provide inspiration and guidance, and the actual products sourced from other companies may differ slightly from what is depicted in the digital designs.
Since our design schemes incorporate products from multiple manufacturers, there may be variations in colour, texture, and finish due to the natural properties of materials and differences between production batches. We strive to select high-quality products and represent them as accurately as possible in our designs. However, we cannot guarantee perfect consistency in colour or finish between different batches or orders of the same product.
We strongly recommend ordering samples directly from the manufacturers before making a final purchase. This will allow you to see and feel the actual materials and ensure that they meet your expectations in terms of colour, texture, and quality. Ordering samples helps to avoid any surprises and ensures that the products you select will fit seamlessly into your design scheme.
To ensure the closest possible match to the digital design, we recommend ordering products—such as fabric, wallpaper, and paint—in a single purchase. Future orders may not match previous batches exactly due to the nature of natural materials and manufacturing processes.
While we have made every effort to display colours and textures as accurately as possible on our website, variations in computer displays and digital images may affect how products appear. The actual products may differ slightly from the images and descriptions provided. All visual representations, including samples, illustrations, and images, are for approximate reference only and do not constitute a sale by sample.
Intellectual Property
All design schemes are original creations and remain the intellectual property of our company. Reproduction or use of these designs without prior written consent is strictly prohibited.
Manufacturer Responsibility
Please note that while we carefully select and recommend manufacturers whose products are featured in our design schemes, we do not assume responsibility for any faults, defects, or issues related to products purchased from these recommended manufacturers. Any concerns regarding the quality, functionality, or performance of these products should be directed to the respective manufacturer or retailer.
For products featured in our design schemes, please follow the manufacturer's instructions for installation and care, including those for wallpaper and other materials. We are not liable for any issues or damages resulting from failure to adhere to these guidelines.
Cancellation by us
While we make every effort to ensure that the products recommended in our digital design schemes are available and in production, occasionally items may become out of stock or be discontinued without prior notice. In such cases, we are committed to updating our design schemes to reflect current availability. If you encounter a situation where a product is out of stock or no longer in production, please contact us at [support email] for assistance. Although we do not offer refunds in these instances, we will gladly suggest alternative products that complement your design scheme.
Liability
To the extent permitted by law, we shall have no liability to you (i) for any loss of goodwill, loss of profit, loss of business, loss of anticipated savings, loss of use, or wasted expenditure; and/or (ii) for any indirect or consequential loss whether or not advised of the possibility of such loss.
We do not exclude any liability for death or personal injury caused by negligence, for fraud or for any other liability which cannot be excluded under any provision of applicable law.
Website use
You are responsible for maintaining the confidentiality of your account or password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password.
Our website is made available for your own, personal use. You agree not to try to gain unauthorised access to our website or any networks, servers or computer systems connected to the website and/ or to reproduce redistribute, sell, create derivative works from, decompile, reverse engineer or disassemble or part of the website save to the extent expressly permitted by law.
We strive to ensure that all information provided on the website is accurate, particularly for product representation in detail, however to the extent permitted by law, we will not be held liable for any errors or omissions. We recommend that you verify product detail with us if you have queries before placing an order.
We will use reasonable endeavours to make our website available to you at all times. However there may be occasions when access to the site may be interrupted, including for scheduled maintenance or upgrades, for emergency repairs or due to failure or of telecommunications links and or equipment. We reserve the right to remove any products content or features from our website for any reason.
All content on our website (including but not limited to logos, images, photos, designs, graphics and text) belongs to us or our licensors, and is protected by copyright and other intellectual property laws and treaties. Any unauthorised reproduction or copying of such content may result in legal action. While we take all necessary steps to ensure the website is free from viruses, we have no responsibility or liability for any possible viruses. It is your responsibility to ensure appropriate safety measures are in place before downloading any information from the website. To the extent permitted by law, we will not be legally responsible for any loss or damage which may occur to any electronic or other equipment as a result of using the website.
General
You cannot assign your rights or obligations under these Terms and Conditions without our written consent.
These terms and conditions shall be governed by and construed in accordance with the laws of England and the English courts shall have exclusive jurisdiction in relation to any dispute under the Contract. However, we acknowledge that if you are a consumer purchaser you may have the right to bring a cause of action against us in your home court.